Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and more.
Every item in our selection undergoes a multi-stage verification process by our master appraisers on the mainland, including physical inspection, provenance checks, and digital documentation.
We offer Standard Delivery (35–45 business days) and Fast Delivery (7–14 business days). Both options include full tracking and are insured against loss or damage.
Yes, as long as the original seal is unbroken and the certificate of provenance is included. Returns must be initiated within 30 days of delivery.
Ark Nations serves the global community with localized logistics hubs in major regions worldwide. Enter your location at checkout to confirm availability and delivery estimates.
When you purchase from multiple vendors, each vendor ships your items independently. You will receive separate tracking numbers for each package.
We accept all major credit and debit cards (Visa, Mastercard, Amex), as well as PayPal and other secure payment gateways depending on your region.
Still have questions?
Our support team is here to help. Reach out and we'll get back to you as soon as possible.
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